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Lets Keep Thanksgiving A Holiday, Evidence Proves Early Shopping Not Good For Retailers

October 17, 2014

Now that Election Day is fast approaching–and soon will be in the rear-view mirror–attention on this blog moves to Thanksgiving and keeping it a day of national unity over all that we are grateful for in our lives.  Shopping and denying so many in the retail industry from having a day of thanks with family and friends is simply unacceptable.  Undermining the Thanksgiving holiday for greed is a pathetic site to witness.

I have created a Facebook page that is aimed at keeping Thanksgiving a national day of reflection and gratitude. 

The overall message retailers are trying to send is: We’re not opening on Thanksgiving to be greedy or anything. We’re doing it simply to make our customers happy. Another way to translate the message: Don’t blame the stores for ruining Thanksgiving, blame the shoppers who want to go to the stores on a national holiday.

The reality is that these retailers are opening on Thanksgiving mainly for the same reason that kids often cite as the excuse for why they did something stupid: Everyone else is doing it. Macy’s and the rest of the mall stalwarts feel forced to open earlier and earlier on Thanksgiving because that’s what the competition is doing—and by not opening on Thanksgiving, a store is essentially conceding some chunk of sales to the competition. The battle for holiday sales and when stores should open is even more muddled by the fact that consumers can shop to their heart’s content no matter what the day, 24/7/365, because e-retail never closes.

What’s interesting is that there’s a good argument to be made that Thanksgiving store hours don’t actually boost a retailer’s overall holiday sales. Rather, sales on the holiday simply displace sales that would otherwise have been rung up on Black Friday or later in the season. After an underwhelming back-to-school period for retailers, Craig Johnson, president of the retail consulting firm Custom Growth Partners, predicted to the Wall Street Journal in late September, “With the soft sales outlook, we do anticipate a few earlier openings” on Thanksgiving. “However, there is a law of diminishing returns,” he warned, and stores that open on Thanksgiving “risk cannibalizing” sales that they would have made at another time.

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